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New Contributor
Posts: 5
Registered: ‎12-24-2011
My Device: Bold 9900
My Carrier: O2

Bold 9900 randomly shutting down, battery drained suddenly

Hi, I have a bold 9900 Ive had for about 21 months. I have recently been having issues with it suddenly running low on battery when previously full or randomly shutting down and resetting. I have to plug into power for it to turn back on. I tried security wiping, downgrading and upgrading OS but nothing worked. The problem got worse and worse that if the phone was not plugged in it would shutdown, so I got a new battery (I noticed the old one had gone "soft"). I put the new battery in and for about 12 hours the phone worked fine. Then I noticed it had turned off and when trying to turn it back on I got a black screen with a crossed out battery on it. No apps were running as we'll. I have so 7.1 currently, does anyone know what the issues is and how i can fix it? Kerem
Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Bold 9900 randomly shutting down, battery drained suddenly

Good day

Please re-frame from mul posts in the forums!
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New Contributor
Posts: 5
Registered: ‎12-24-2011
My Device: Bold 9900
My Carrier: O2

Re: Bold 9900 randomly shutting down, battery drained suddenly

Yeah, that was an accident and I couldn't find a way to delete it.