02-06-2013 11:06 AM
I have a Blackberry Bold 9900. I am new to Blackberry but find it quite intuitive except for I am not able to resolve this small glitch. On my phone, I get new email notifications and I can see those emails from notification bar at top. However, when I go to messages folder, I cannot see any emails. Neither new unread emails nor the existing emails. I can tell I am connected to corporate server because I do get new emails (Can see them through notification), I can send emails and they get delivered but just nothing shows in Messages. All it shows is missed calls.
I can look up email addresses from address book and calendar syncs / displays fine. Just email messages are an issue.
Any help is much appreciated.
Specs of phone below, please let me know if I am missing anything!
Free memory = 172,288,730 Bytes
v22.214.171.1244 Platform 126.96.36.1997
Cryptographic Kernel v188.8.131.52
Application Storage Free Space 164.3 MB
Built-in Media Storage
Total 6 GB Free 5.7 GB
Solved! Go to Solution.
02-06-2013 11:13 AM
02-06-2013 11:21 AM
Thanks for your reply. You are correct. I can read the new message from notifier bar, but after I close it and go back into messages, I can't find it there!
I looked at option hide filed messages and it is unchecked.
02-06-2013 11:47 AM
02-06-2013 12:10 PM
02-06-2013 01:36 PM
02-06-2013 01:41 PM
Admin team is checking on it. However, it's funny that Calendar syncs and shows ok. I am able to send emails. I am able to read new mails from notifications only but not from messages folder. I tried power off and on several times to no avail.
BUT - just now I removed the battery and put it in again and voila! the emails are all there now! I read this somewhere on internet but it also said that in a day or so it goes back to symptom again. I have my emails for now and will see what happens over next couple days. If issue does not resurface I will close this thread marking it resolved. Will look for more responses in the meantime.
It def seems to be some glitch in Messages application because that's where the emails do not show - rest everything works.
Thanks for your tips!
02-06-2013 01:46 PM