05-08-2013 11:29 AM
my BlackBerry Bold 9900 can't connect to Wi-Fi!
i have downgrade the OS from 126.96.36.1994 to 188.8.131.526 and update to OS 184.108.40.2065 and again i can't turn on Wi-Fi Radio!
Please help! Is it a hardware problem ??
What should i do?
05-14-2013 01:43 PM
Welcome to the BlackBerry® Support Community Forums.
To better assist you, I have some questions:
Is the BlackBerry smartphone Activated to a BlackBerry Enterprise Server?
Is the option to enable Wi-Fi grayed out / none functioning?
I look forward to hearing back from you.
05-24-2013 04:08 AM
My BB Bold 9900 isn't activated to a BES!
The option is enable but it doesn't do anything when i click on it!
When i go into the Wi-Fi Network options it shows me "Turn on Wi-Fi to perform a scan?" and when i click on "Turn on Wi-Fi" it displays "The Wi-Fi radio is off"!
06-30-2013 05:00 AM
My BlackBerry is only on BIS.
Wi-Fi option is normal when i clicked on it turns grayed out.
I have done factory reset, update on OS 7.1 and downgrade on OS 7.0 and nothing solved it!
Now running on OS 7.0