08-26-2012 11:59 AM - edited 08-26-2012 12:01 PM
I don't suppose anyone can give me any help with my blackberry :s
I went on holiday and had it in my pocket whislt I was walking round, and when I sat down at a resturant and looked at it, and it was almost like the phone had just died, but the screen didnt light up and the LED didnt flash.
I charged it up fully the night before and i know that when the battery is flat it flashes yellow, but it was doing nothing.
When I got home i tried charging it, but nothing and then I plugged it into my laptop to try a retrive all of my stuff on there but again nothing!
It's so frustrating because I didnt actually do anything to it to break it!
Can it be fixed or is it destined for the bin?
I havent even had the thing for a year!
08-26-2012 12:02 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!
08-26-2012 12:12 PM
08-27-2012 01:02 PM
08-27-2012 01:16 PM