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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎06-29-2014
My Device: 9810
My Carrier: ais

Bold 9900

i just have a problem with my device BB Bold 9900
when i try to upgrade OS, all of my contacts in my device was lost

as long as i know that OS 7 can be back up a contact automatically, but why in my device all of my contacts was lost

anyone can help me ???
thank's before Smiley Indifferent

Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: Bold 9900

Setup your email accounts and then try restoring the contacts again.

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New Contributor
Posts: 2
Registered: ‎06-29-2014
My Device: 9810
My Carrier: ais

Re: Bold 9900

already...but still not working