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BlackBerry® OS Smartphones

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New Contributor
Posts: 3
Registered: ‎09-21-2011
My Device: Bold 9930
My Carrier: Verizon
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Bold 9930 Camera problem

My camera worked when I first received the phone.  Now, the camera function is not working.  The error message states: "Another application is using the camera.  Close other applications and try opening the camera again."  My problems started with the convenience key inadvertently starting up the camera almost every time I slid the phone into its holder.  I tried to disable the convenience key but the setup for disabling the convenience key will not open.  At one point, there was a message stating that no more pictures could be taken the memory is full.  I have taken NO pictures with my phone at this point, at least not by design.  HELP!  Thanks

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New Contributor
Posts: 3
Registered: ‎09-21-2011
My Device: Bold 9930
My Carrier: Verizon

Re: Bold 9930 Camera problem

As I realized once I used the search function in this forum, there is almost an identical thread on this topic.  As I noted in that thread, my problem was fixed by a hard reboot. 

New Member
Posts: 1
Registered: ‎10-29-2011
My Device: bold 9930
My Carrier: Sprint

Re: Bold 9930 Camera problem

tried hard reboot (took out battery-waited 60 seconds) Camera/video still does not work.  it used to work but both camera and video stopped.  Get mesage "could not start the camera" and/or "could not start vider camera view finder"

New Member
Posts: 2
Registered: ‎01-16-2012
My Device: Bold 9700
My Carrier: AT&T

Re: Bold 9930 Camera problem

I'm having the same problem on my Bold 9700 I only recently downloaded some BBM apps....so I think it's related to that. I deleted every app I've downloaded in past month....and downloaded newest version of Bold Software too ! To no avail...NO CAMERA ? HELP Please ?