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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎07-14-2013
My Device: Bold 9930
My Carrier: VZ

Bold 9930 - Contacts No Longer Match Incoming Call or Txt

This just started on Saturday, when I get an incomming call or txt, it doesn't match to the contact anymore. Prior to Saturday everything was fine. I haven't changed any settings. I have the latest version from VZ.


It's killing me a I can't find a fix! Please help!

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Bold 9930 - Contacts No Longer Match Incoming Call or Txt

Hey mlocurcio,

Welcome to the BlackBerry® Support Community Forums.


To clarify when a call or text comes in, is it displaying the wrong contact info? Have you tested with multiple contacts? And have you re-inserted the battery?


I look forward to hearing back from you.




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