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New Member
Posts: 2
Registered: ‎12-28-2012
My Device: Bold 9930
My Carrier: Verizon

Bold 9930 Playing music through headphones???

Need some help. Cant get my blackberry to play music through headphones anymore. I've tried three different sets and still no luck. Is there not a good connection anymore when plugging in headphones? Or is there something I'm missing?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9930 Playing music through headphones???

Can you try doing a battery pull to see if that helps?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Member
Posts: 2
Registered: ‎12-28-2012
My Device: Bold 9930
My Carrier: Verizon

Re: Bold 9930 Playing music through headphones???

I do that a few times per week anyway. My email's wont open unless I do that. Thanks for the input.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bold 9930 Playing music through headphones???

For the earphone issue, this could be a hardware problem.  Have you taken it to the verizon store?  a tech will need to troubleshoot that.  You shouldn't have to do a battery pull a few times a week either.  Can you see what the store says about it?  That sounds like a software issue, but I can't confirm that. A software reload may be needed here.

 

http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S...

 

I still recommend to get a tech to look at it first.

 

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Posts: 4
Registered: ‎07-07-2008
My Device: Not Specified

Re: Bold 9930 Playing music through headphones???

One of my blackberries did this.  I had to take it to a tech center.  They replaced it with a reconditioned unit.