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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-07-2013
My Device: Bold 9930
My Carrier: T-Mobile

Bold 9930 Won't boot past 75%

Hello all!


I have had this problem before, and it usually goes away, but today is different. When I turn on my Bold, it begins the boot process, it stops at about 75% and won't go any further. I have taken out the battery for two minutes, and re-inserted it, which normally fixes the problem, but today, it keeps stopping in the same place. I really don't want to reinstall the OS. Do you know of any other soultions?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Bold 9930 Won't boot past 75%



Welcome to BlackBerry Support Forums



If you don't want any OS reinstall / Reload process then try to boot your device on Safe mode , refer to this KB Article for help :


KB17877How to start a BlackBerry smartphone in Safe Mode


Please note , you may not get success on a single attempt so try this method a few time.


Good luck. 



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