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BlackBerry® OS Smartphones

New Contributor
Posts: 5
Registered: ‎12-19-2012
My Device: 9800
My Carrier: EPlus

Bold Background off in sunlight


I have a Bold 9900 here.

When sunlight (or any other bright light) fells onto the display, the background light goes off.

Therefore I can't see anything on the display.

I have set the automatic dimming to on and off. It makes no difference.

I have reseted the device by pulling out the battery. Still the same.


What can I do, to make it work also in sunlight?





Posts: 49
Registered: ‎08-08-2012
My Device: BlackBerry Bold 9790
My Carrier: Wind Mobile

Re: Bold Background off in sunlight

I have similar problem with my Bold 9790. I noticed few things, when on direct bright Hot sunlight:
- screen changes
- becomes less sensitive to touch
- phone starts to overheat very quickly
- phone calls start to drop often

I don't know what is the problem, but I keep it off direct sunlight when it's hot.