02-23-2009 03:21 PM
I'm a relatively new Blackberry owner. I have the Bold for the past two months and it's been great. One of the things that impressed me initially was the quality of sound from the internal speakers. For the first several weeks everything worked fine. In the past fews days I noticed I was missing calls because I didn't hear the ring. Then I noticed I couldn't hear songs well when played from the Music Library. Thinking it was some system glitch, I pulled out the battery and it worked for a while but then stopped. Only after examining more closely did a realize that the speakers work great with the batter cover off, but as soon as I put it back on it makes them almost inaudible
Right now I'm making do with the cover not clicked in fully at the top. In this position the speakers sound fantastic but the back could click in at any time and squelch the sound agian. Obviously this not a good long-term fix. I've searched these boards and haven't found a similar problem. Right now I'm thinking about ordering a replacement cover from Amazon to see if it could be that my current cover is "bent" or otherwise doing something weird to the speakers.
I'm wondering if anyone else has run into this and found a solution.
Thanks in advance for your help.
Solved! Go to Solution.
02-24-2009 06:13 AM - edited 02-24-2009 06:16 AM
02-24-2009 11:21 AM
I've never had problems with the cover. I even have mine in an Innocase Hybrid from Seido and can still hear the speakers fine.
I agree. Before spending $$$ take in into your carrier's store for an exchange if it's not too late. Or have then try a different cover in the store to see if it is really the cover or not.
02-24-2009 11:52 AM
Thanks for the quick responses. I took it to an ATT store on the way home and they said the same thing "wow, that's a weird one". I now have a replacement (under warranty) and enjoying my phone again. I also just ordered a hard case because I'm suspicious that the cause of the problem was the frame being a bit bent. I'm going to do my best to protect my new unit.
03-08-2009 01:03 AM
I'm having the exact same problem, with the cover not clicked in the speakers sound phenominal.. but with it clicked into place they are muted alot.. Have not found a soulition yet tho =(
04-10-2009 09:11 AM
06-24-2009 07:51 PM
I am having the same issue with my speakers. They worked great for about a month then all of the sudden it wasn't load any more. I miss calls all the time now because I can't hear it! I'm sure anyone understands how frustrating this is when we pay so much for our BB's.
On CrackBerry, there are several posts there as well about this very thing. One person found that if you squeeze the area at the top of the phone, by the camera flash on the back and LED on the front, that the sound came back. It worked for me as well, so it sounds like there is a hardware issue with the Bold speakers.
If anyone knows how to fix, please respond. I am very technically savy (I have had to replace my screen) so if there is a fix, I'm sure I could do it.
I have now noticed that the sound is all but gone.
Thanks in advance for any help!
06-27-2009 11:03 PM
Yeah pinching the phone works for a while then it gets to where it doesn't work at all.
Btw, I knew the phone wasn't very old because the guy I bought it from said he only had it a couple of months before his company purchased him a phone. So, I contacted AT&T and found out the phone was still under warranty and they are sending me a new phone even though I bought it from someone else. I couldn't believe it. Thank you AT&T!!
But to me this still sounds like a hardware issue that RIM needs to look at.
10-17-2009 02:10 AM