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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-29-2012
My Device: 9900
My Carrier: Wind

Bold keeps restarting if its not plugged in.

Sorry if this has already been resolved, but this is really important to me. 
It started when i came to Canada from UAE, i used my uncles HTC charger because my plug was a different design that the ones from here. It charged straight to 75% and up. Battery life started diminshing faster from that day on, and now it barely stays on for a few minutes.

Now i wanted to know, is it a battery thing, or could the charging hole could be damaged? Also, how do you move the trackpad from one housing to another? it seems to be built straight into the keyboard, but on the one i bought doesnt have on.

Thanks Smiley Very Happy

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Bold keeps restarting if its not plugged in.

Hello faristifler and welcome to the BlackBerry® Support Community Forums.


Are you able to get access to an authentic BlackBerry® charger? If so, does it do a proper job charging your battery?


As for hardware changes, it is recommended you contact an authorized BlackBerry® dealer.





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