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New Contributor
Posts: 2
Registered: ‎05-29-2009
My Device: Not Specified
Accepted Solution

Bold keeps switching apps on its own

My Bold keeps switching apps on its own, I will be typing an email and it switches to phone, or browser.  It happens constantly and is almost unusable.  Has anyone else had this issue? 

Since this started happening a couple of weeks ago, the battery also drains at least twice per day.

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold keeps switching apps on its own

For any apparent glitch on a BlackBerry device, first thing? Reboot.

 

 With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

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New Contributor
Posts: 2
Registered: ‎05-29-2009
My Device: Not Specified

Re: Bold keeps switching apps on its own

Thanks, that worked!
Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Bold keeps switching apps on its own

You are welcome!
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code