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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎09-29-2008
My Device: Not Specified

Bold shutdowns

I just bought a BB Bold, and very often, the screen goes blank, the small timer/hourglass comes up and the phone freezes.  Only a shutdown and restart cures this.  The phone is about 10 days old, bought from a carrier authorised to sell it, and this has happened to me about 8 times. My friend has the same problem with his, bought about 3 days before me.
New Contributor
Posts: 8
Registered: ‎09-27-2008
My Device: Not Specified

Re: Bold shutdowns

I got the exact same problem. I wonder if it is because of the WiFi, because when I turned off my WiFi, I got no problem at all. But when I turned on the WiFi that requires certificate like in Campus WiFi, sometimes the LED indicator become RED, and MY BOLD SHUTDOWN!!!


Anyone has the solution?



New Contributor
Posts: 6
Registered: ‎12-16-2008
My Device: Torch 9810
My Carrier: TELUS

Re: Bold shutdowns

have you tried updating your Bold with the new handheld software? 4.6.0. You can download it from the Blackberry website.