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New Contributor
Posts: 2
Registered: ‎05-31-2009
My Device: Not Specified

Bold stopped emailing pics

My BB bold no longer allows me to email pics that I take with the device. It simply creates a draft email but never gives me the option to send the email, even when i reopen the draft. It just says "save draft" or "full menu" and the full menu does not include the "send" option. I had no problems in the past. any ideas would be greatly appreciated. Thx
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Bold stopped emailing pics

Did you tried after having a reset to your device? If not then pull the battery out for 30sec and put it back...and try again.

tanzim                                                                                  
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New Contributor
Posts: 2
Registered: ‎05-31-2009
My Device: Not Specified

Re: Bold stopped emailing pics

I tried that but it still does not work.  thanks for the suggestion though.  jk

Hall of Famer III
Posts: 59,066
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Bold stopped emailing pics

[ Edited ]

Are you a BES user? If so, your BES admins may have put a restriction in place (yes, they can do that!).

 

Can you receive attachments without problems?

Message Edited by sdgardne on 05-31-2009 03:17 PM

Occam's Razor nearly always applies when troubleshooting technology issues!

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