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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-04-2008
My Device: Not Specified

Bold stopped receiving emails from Gmail

All of a sudden, after I updated my account my Bold stopped receiving emails. However, I am still connected to the towers and I can send emails and browse the web fine. Did this occur to anyone else? I called ATT customer service and they said everything on my account looks fine and shouldn't have a problem.


Do you think this is a malfunction from the phone or is there an alternate option to try to retreive my mails?

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Bold stopped receiving emails from Gmail

log into your BIS account and send service books or use the Email Setup icon to send service books.

If this does not work, delete and re-add your gmail account using the same options.

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