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New Contributor
Posts: 4
Registered: ‎12-02-2008
My Device: Not Specified

Bold suddenly goes on and off

Hi,

 

I have recently bought a factory unlocked Bold from UK in mid November and started facing this issue since a few days. While trying to make a call, send sms or mail the screen suddenly becomes dark and it takes a few mins for the screen to be restored. It is not a boot as when the screen comes back I have n/w signals immediately and also any message that I may be typing is saved as draft. Its bugging though as I might be in the midst of an important call or sending a message. If in the middle of a call I cant hear anything.

 

Also is there anyway I can view emails in HTML format without setting on BES.

 

Please help and advice.

 

Thanks & regards

 

Rashmi

Regular Contributor
Posts: 63
Registered: ‎12-02-2008
My Device: Not Specified

Re: Bold suddenly goes on and off


rrungta wrote:

Hi,

 

 

Also is there anyway I can view emails in HTML format without setting on BES.

 



 
In you email inbox, Select App button, Select Options->Email Settings->Set Enable HTML Email to "Yes"
You still have to tell the BB to "Get Images" while viewing the html email.

 

New Contributor
Posts: 4
Registered: ‎12-02-2008
My Device: Not Specified

Re: Bold suddenly goes on and off

Thanks for your response.

 

I tried the same but I dont get the option.

 

>>Select Options->Email Settings->Set Enable HTML Email to "Yes"

 

Regards

 

Rashmi

Regular Contributor
Posts: 63
Registered: ‎12-02-2008
My Device: Not Specified

Re: Bold suddenly goes on and off

Ok, let me get this clear. Is this phone on bes or not? If its on bes, then it might be a restriction from your admins.
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New Contributor
Posts: 4
Registered: ‎12-02-2008
My Device: Not Specified

Re: Bold suddenly goes on and off

oh ok, I thought so .. Thanks for trying to help.

 

Regards

 

Rashmi