01-07-2013 06:53 PM
I had this happen to me today. I was charging from my laptop USB port. Red light was on but wouldn't charge. I took the battery out and tried to keep it plugged in and wait for the 'no battery' notation popped up but only the red light would come on. I then plugged into a wall outlet without the battery and the 'no battery' notation now came up. I put the battery back in and it is now charging. Thanks!
09-15-2014 07:17 AM
Try starting up in Safe Mode, and then deleting third party applications.
Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code