06-23-2013 03:19 PM
When connecting my smartphone to the BB desktop software, the software freezes at initializing smartphone. I have to power down my PC to reset everything.
Any ideas of a fix please?
06-23-2013 06:47 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.