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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎09-13-2012
My Device: Torch
My Carrier: rogers
Accepted Solution

Bold9900 sarting issue

Hi, im having an issue starting my blackberry bold9900 that i havent used in about 3 weeks becausr i got a new phone and i have a friend interested intk buying it. So i tried to start the phone and nothing appear on the screen all i see is a red/orange lighting up for a few seconds and then nothing happens and the screen stay black. Is there a way to fix this ?
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: Bold9900 sarting issue

Hello bladz1234


This nuked BB. Take it to a technician's hardware.




Try this first, remove your battery and plug to a power source. Switch it ON. Once it boots up, reinsert the battery.


Now, reload your OS. See this article.

How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop Software fo...


Note: Please back up first before reloading the OS.



Good luck!



VIA | Forums Advisor III








Recovering Your Dead/Nuked BlackBerry (after all other methods have failed)




VIA | forums.crackberry



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