01-26-2014 10:19 AM
May not be the solution, but had the same issue this afternoon with my BB Playbook, (I also have a 9900) I found that you must push the connector fully into the socket and ensure it is tight, if it isn't it will only play from one ear piece. (Same happens with my ipod.)
( Just tried it on a 9900 music will only play through both earpieces if pushed fully in.)
01-26-2014 01:02 PM
I tried your advice. double checked the connections and all was good. but still sound on one side.
Here is an interesting thing. I had my both my ear buds in and as I was pushing the connector in, about 3/4
of the way in, I had sound in both sides but I had to hold the connector in that position. Keeping in mind I just bought new ear buds for smartphones and my Bold is new. Maybe connector is too long???
01-27-2014 02:37 AM