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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-22-2010
My Device: 9700
My Carrier: Bold

Boot fails, how do I reset my bold?



I've had some water damage to my phone, it fell out of hand into a cup of coffee but for bearly a second Smiley Sad. Its spent the last 3 days in the airing cupboard. When the phone starts you get the blackberry booting screen where the horizontal line increments but its gets 75% of the way to the end and then stops and turns off. It then automatically attempts to re-boot repeating the pattern described above. So I cannot get into the blackberry menu screen at all.

I was wondering is there a way to reset the phone to factory setting (i.e.. By holding down a combination of keys) to see if I can salvage the phone.


Any advice would be welcomed.




P.S. This was a xmas present from the wife, Ive not told her whats happened as I like breathing too much....

New Contributor
Posts: 3
Registered: ‎01-22-2010
My Device: Bold 9700 OS
My Carrier: t-mobile

Re: Boot fails, how do I reset my bold?

To reboot mine, I did


the indicator light should stay red for a few seconds and then shut off.

Forums Advisor II
Posts: 967
Registered: ‎10-29-2009
My Device: 9550 Storm2/Verizon
My Carrier: Verizon

Re: Boot fails, how do I reset my bold?

[ Edited ]

Not knowing where you are from an "airing cupboard" as a term escapes me.


That it was only a second is a second too much.


JSanders, one of the best advisors on water damage has posted numerous times on what has been reported to work on getting water damaged devices back from the watery grave.


A search for water damage will most likely bring up his posts.


You have two issues, how long or did you keep power applied after dunking it like a donut?  Was your coffee straight up or heavily laced with cream and sugar?  Not a facetious question as besides simple water damage you could have "sugary gooey" contamination to worry about.


Power while circuits are wet equals fried circuitry.  Sugary might mean you need to remove that mess.  That is paradoxically another dunking.  Removal of the battery until all the cleansing and drying out is critical.


You will need preferrably 200 proof alcohol to cleanse the goo and flush it out of the innards and then follow JSanders water damage procedure.  The higher the proof the better but definitely not a liquor that has any sugars etc.,



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