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BlackBerry® OS Smartphones

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Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Brand new battery problem

What, if anything, are you seeing from the LED or the screen?

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New Contributor
Posts: 7
Registered: ‎01-14-2013
My Device: Curve 8520
My Carrier: Vrigin

Re: Brand new battery problem

When i pull the battery out (with the phone still plugged to the charger), the led turns red. I usually put the battery back with the led still red, and it remains red for a couple of seconds. Then the led turns off, and the phone reboots with the blackberry logo etc.... Should i wait for the led to turn off before putting my battery back?

Posts: 94,685
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Brand new battery problem

Try it that way and let's see.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code