Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 3
Registered: ‎09-11-2012
My Device: Playbook and Pearl 9100
My Carrier: Rogers

Bridge fails to connect Playbook to Pearl emails

Playbook has been connecting to Pearl emails through Bridge for months but is suddenly failing. It still connects to contacts, memopad, tasks etc on Pearl with no problem, but tries to open emails, then fails to populate. It flashes on and off  constantly with green waiting symbol circling. Any suggestions anyone?

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bridge fails to connect Playbook to Pearl emails

have you done a battery pull on the pearl and restarted the playbook?  I'm also thinking about removing the device from bridge and readding.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Highlighted
New Contributor
Posts: 3
Registered: ‎09-11-2012
My Device: Playbook and Pearl 9100
My Carrier: Rogers

Re: Bridge fails to connect Playbook to Pearl emails

Hi Wolf359:

Thanks for your suggestions. Had tried them all. However, found the answer in KB29651 with a usefull workaround (use Playbook Browser go to http:/127.0.0.1:187 which links you to the messages using a different interface and it actually works!!). Thanks for responding ...tf