04-02-2009 02:54 AM
04-04-2009 02:53 AM
If it work, don't mess around with something that is working, sure you may fix that small hairline crack today, the next day you will see a piece of hair under the screen.... and so on on.....
I have so many phone, I stop bothering to baby-it every phone I have.. LOL....
05-05-2009 01:28 PM
08-16-2009 05:06 PM
08-17-2009 01:24 PM
I was so excited to get my first blackberry. I got it in Feb. I am the type of person who treasures my phone. I just realized yesterday that the key actually cracked in half! It is actually above and below the track ball. I just phoned Rogers and am so dissapointed with their reply. They said that someone used my phone or I misused it. I always have it in the holster. What should I do? Is this considered to be a manufacturer defect? Cause if I leave like this, it will become worse and become misuse problem on my behalf. I feel like as if I should chance it and send it in. Any suggestions?
Hi and Welcome to the Forums!
Your carrier is your Warranty resource...there is no other. What you will find is what one always finds in a CSR situation -- you will get a different answer by talking to someone else...so try that, be nice but firm, and see if you can get it handled.
Good luck and let us know!