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New Contributor
Posts: 2
Registered: ‎04-07-2012
My Device: Curve 9360
My Carrier: VodaCom

Browser Download Results in an Error

Hi guys,
I'm hoping that you could have me resolve this annoying issue.
For the past week or so, I can't seem to download anything using the device browser. Regardless of the size of the file, or type, such as .mp3 or .exe for example - it downloads a few hundred KB's then says error. I can, however download from app world and I can browse. The device is a Curve 9360. I'm on an EDGE coverage using BIS.

I've cleared browser memory, did a reset by pulling out the battery, deleted browser service books and re-registered on the network, even went as far as to do a full security wipe.

Please assist.

Thanks in advance!
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Browser Download Results in an Error

Hi reza_mk1

 

The BlackBerry® smartphone browser does not support downloading these types of files. There is an 8MB limit, including the downloads for each page.

 

Thanks

 

 

-CptS

 

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New Contributor
Posts: 2
Registered: ‎04-07-2012
My Device: Curve 9360
My Carrier: VodaCom

Re: Browser Download Results in an Error

Thank you for the reply, but that is not correct.
I used to download files of all types, including those listed above. If the device does not support the format, then it asks if you wish to save the file - and that's what I used to do. Also, I used to download files as large as 100Mb at times.

I guess I have to reload the OS.
Thanks anyway,
Regards.