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Visitor
Posts: 1
Registered: ‎04-15-2009
My Device: Not Specified

Browser page frequently blanks when using trackball

Hi,

 

Am new to Blackberry, so apologies if this is a known problem, etc.

 

When browsing on my Blackberry Bold, often the browser screen goes completely blank when using the trackball to navigate around the web page and I find myself having to refresh the pages regularly.

 

Is this a known problem?  Does it just require a software update?

 

Any advice would be well received - thanks!

 

Dr.J.

Hall of Famer III
Posts: 57,554
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Browser page frequently blanks when using trackball

[ Edited ]

(note to all - Mods notified to move this to the Bold forum)

 

Thank you, Mods!

Message Edited by sdgardne on 04-15-2009 02:02 PM


Occam's Razor nearly always applies when troubleshooting technology issues!

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