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New Member
Posts: 1
Registered: ‎05-16-2009
My Device: Not Specified

Browser "stuck" in email configuration

Hello - 

Appreciate your help.


When I use email configuration (to validate or edit an acct), the internet browser then gets "stuck" in that function.  I cannot change the home page on Browser Configuration; it simply will not erase or allow write over.  (Stuck on: bis.na.blackberry.com/wap?brand=vzw)  Also, unfortunately, I do not have other web pages save in History.  (BTW, my service is via Verizon, which might be relevant given that the url that refuses to change (vzw equals verizon wireless)).


This bug makes the internet browser essentially non-functional. 


Please share info on how to fix and, if available, how to prevent.


Many thanks!


New Member
Posts: 1
Registered: ‎05-16-2009
My Device: Not Specified

Re: Browser "stuck" in email configuration

[ Edited ]
Same thing here.  We have two 8330 Curves, and one has the option for a Start Page and Default Search Provider under the Browser Configuration menu, while the other does not.  It's the one without these options that is stuck in the email configuration screen.
Message Edited by Artisan on 05-16-2009 01:20 PM