12-29-2012 03:29 PM
I have a 9700 that I updated to os6 with no problems, then a newer version of os 6 came out and I updated through the desktop program and since then my blackberry browser will not connect using wifi. I also use opera mini and it has no problem connecting . I need the blackberry browser to work so I can agree to certain wifi networks, or I need a way to make the opera mini the default.
thanks for your help
12-29-2012 03:34 PM
12-29-2012 03:37 PM
Let's try a few standard remedies that might help you with your issue.
First, remove your phone's battery while your phone is powered on then replace it. Next, if you have your home Wi-Fi network saved in your phone's list, delete it then re-add it. You'll also want to reboot your wireless router as well.
Try those simple steps and let us know if any of them help you. If you can't connect after trying those suggestions, it's good to know that Opera mini will connect when the BlackBerry brower will not.
12-29-2012 03:38 PM
If it were me, I'd downgrade the 9700 back to OS5. OS6 uses too much memory on the 9700 and is not a recommended upgrade for the 9700.
I concur with John; I've never recommended OS 6 on a 9700.
12-29-2012 03:42 PM