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New Member
Posts: 4
Registered: ‎04-23-2013
My Device: Torch
My Carrier: AT&T
Accepted Solution

Browser

My browser icon, as well as any app that takes you directly to the internet, has not been working for about two weeks. I need this to be fixed ASAP as I use the internet on my phone regularly for work. Any help to get this working again would be GREATLY appreciated.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Browser

Hello JuniorCJ82

 

Welcome to BlackBerry Support Forums

 

 

Are you getting any error message when you click or try to access your Browser ? The error message may help in resolving your issue .

 

let us know.

 

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New Member
Posts: 4
Registered: ‎04-23-2013
My Device: Torch
My Carrier: AT&T

Re: Browser

No messages. I press the icon and nothing happens. Same thing for the apps that would take me directly to the internet.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Browser

Hi there,

 

Have you tried to reboot your device by removing the battery while your device is powered on ?

 

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Member
Posts: 4
Registered: ‎04-23-2013
My Device: Torch
My Carrier: AT&T

Re: Browser

Holy poop!!! It worked!!!

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Browser

Hey JuniorCJ82

 

 

You're most Welcome ... Enjoy !

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.