12-08-2012 02:39 AM
Yesterday I updated from 5.0 to the 6.0 bundle via laptop. Afterwards since I am always connected to wifi I tried to use my twitter app. It wouldn't connect. So I tried to open my hotspot brpwser and that wouldn't work either. I disconnected from my wifi and reconnected. Same result. My wifi and both my tmobile and wifi browsers were working perfectly before I updated. What should I do?
12-08-2012 12:24 PM
Hi and Welcome to the Community!!
With your WiFi radio OFF and a strong signal to your mobile network provider, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you!
Good luck and let us know!