10-05-2011 07:59 AM
Just taken delivery of a Torch 9800 , and am trying to browse i'net using Wif-Fi only (NOTE : I'm currently trying to browse internet without SIM.....just using Wi-Fi Hotspot at home)
I was able to do this, then applied a number of updfates to the handset. Since which time I am unable to browse the internet.
Have removed service books, restarted the device (battery pull)
Have removed the hotspot profile , restarted device (battery pull)
Totall out of ideas. This device is running OS 6, but I recal lin OS 5 there was the option to force the browser to use hotspots .
Any ideas on how to address this issue, as its causing a few issue with the testing that I'm meant to be doing
10-08-2011 08:11 PM
I think you have lost the hotspot browser service book.
you can find additional information in this article from the public knowledge base:
Article ID: KB13368 Services over a Wi-Fi connection