10-14-2010 10:27 AM
I've had my Bold 9000 for almost a year. All of a sudden, a few of my buttons won't work. The trackball will move, but won't respond when I press down on it. Also, the red hangup button and the letter a/* button also won't work. I tried updating my software, but I'm as updated as it will allow. I also tried removing my battery for a minute and putting it back in, but that didn't help either.
What can I do at this point? What could be causing this problem?
10-14-2010 07:38 PM
It could be a variety of things. the most common is physical/liquid damage to the device for this type of issue.
Is there any visible damage to the device at all? Ever been dropped? Come in contact with water?
what color is that little square?
Failling that, you can do a clean reload of your os, here is how to do it.
10-15-2010 03:15 PM
Awesome, if its white it means there is no physical damage.
Please keep us all posted if the reload fixes it for ya!
10-18-2010 08:04 PM
Ah well that isnt fun, well let me know how it goes!