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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-04-2012
My Device: torch 9800
My Carrier: Blackberry

Buttons not functioning

Hi. Im having problem with my bb buttons (keypad). The touchscreen is functioning well however the keypads are all dead. What should i do? TQ

Guru II
Posts: 21,958
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS; PlayBook w/OS
My Carrier: AT&T

Re: Buttons not functioning

That usually indicates a hardware problem. Could be anything from moisture damage to a broken ribbon cable to a defective keypad. It is most likely time for a new device as they are not easy to work on and to have it repaired would cost as much as a new phone.

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