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New Contributor
Posts: 2
Registered: ‎07-31-2012
My Device: curve
My Carrier: t mobile

CANCELLATION OF A DOWNLOAD

I accidentally downloaded something to do with radio reception and something else I cannot remember.   I later saw that the download costs £10.00, but I do not need it, including American football, of which I am not a fan.

 

How can I have it cancelled so I dont get charged?   So far since I downloaded it I havent opened or usede it in any way.

 

Please help.  Or can I get a number to call and speak to someone who can do this for me.

 

Thank you.

 

marychurch

 

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: CANCELLATION OF A DOWNLOAD

mary, are you speaking of downloading an application from AppWorld?

 

The download ONLY begins AFTER you have agreed to pay the application price. So, you could not have accidentally downloaded an application, since it requires two separate confirmations to agree to pay.

 

However, if you still feel you would like a refund, contact your Tmobile customer service, and they can arrange for the refund.



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New Contributor
Posts: 2
Registered: ‎07-31-2012
My Device: curve
My Carrier: t mobile

Re: CANCELLATION OF A DOWNLOAD

thank you so much. i will wait and see what happpens.