07-31-2012 03:27 PM
I accidentally downloaded something to do with radio reception and something else I cannot remember. I later saw that the download costs £10.00, but I do not need it, including American football, of which I am not a fan.
How can I have it cancelled so I dont get charged? So far since I downloaded it I havent opened or usede it in any way.
Please help. Or can I get a number to call and speak to someone who can do this for me.
07-31-2012 03:38 PM
mary, are you speaking of downloading an application from AppWorld?
The download ONLY begins AFTER you have agreed to pay the application price. So, you could not have accidentally downloaded an application, since it requires two separate confirmations to agree to pay.
However, if you still feel you would like a refund, contact your Tmobile customer service, and they can arrange for the refund.
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