Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
Visitor
Posts: 1
Registered: ‎01-29-2013
My Device: Playbook os version 2101314
My Carrier: Comcast

CANNOT RESET OR REMEMBER OLD PASSWORD FOR MY BLACKBERRY

No matter what  i try the reply is invalid. The app world does not work.The blackberry I'd screen pops up everyone interrupting everything.Also a message says a reset password will be emailed to me but they must have the wrong email address.Could someone help me please this is frustrating and I do not want to lose everything on my tablet. Thank you for your time.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: CANNOT RESET OR REMEMBER OLD PASSWORD FOR MY BLACKBERRY

 

Hi,

 

If you use the forget password link then you'll be prompted to enter you email ID by which you've created BB ID and a verification code. Now the email ID you'll provide there you'll receive the password change link. Now if you enter wrong email ID the you'll receive "Enter a valid BlackBerry ID username." Hence, one you request for lost password then wait for a while to receive the reply email. Also check you junk mail folder. For details check the help blog article -

 

 

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit