12-12-2011 05:05 AM
i have a torch 9800 and i connected it to the Desktop softeare manager to update the software. while updating at the stage of backup it stopped for a long time and i found on the device itself a white page was displayed and an error with only one button named "reset to click on. so i clicked on it and took off the battery and reinserted then installed the new software.
so when i opened the phone i found the bbm contacts as is but the address book not? so i tried to restore but nothing happened?
so can you please help me restore?