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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-16-2010
My Device: Bold 9700
My Carrier: Telus


K, so I got my phone today... I had it replaced.. Anyways I put the disc in to to download all the stuff so I can upload pictures and files... Anyways I totally whiped all my contacts out of my phone. I managed to get my BBM contacts and all files back on my phone from my computer but where did  my phone contacts go??? Smiley Sad I already had to re add my contacts when I had my loner.. I dont wanna do it again, pls help



Posts: 94,236
Likes: 24,332
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon


Look on your BlackBerry at Options > Status > press the Menu key > Database Sizes.

Scroll down to Address Book. What is the size? it will look like this: 245/89k


if it is 0/0k:

Do you have a backup of your BlackBerry? Search your entire PC, likely in the My Documents folder, for any file *.ipd



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New Contributor
Posts: 3
Registered: ‎11-16-2010
My Device: Bold 9700
My Carrier: Telus


the size is : 24/11.6K ... what do I do witht hat info ?