Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 2
Registered: ‎01-23-2014
My Device: 9300 curve
My Carrier: koodo

CRTranRec::GetLinked Record id: Invalid linked Record id

I get this message when I try to sync my 9300 to my desktop. I have tried all 3 options (sync desktop to device; sync device to desktop and 2 way). i know this means there is a bad entry, but I don't know which one it is. I have 700 contacts and I don't know what to look for. I don't even know if the error is on the device or the desltop. Any suggestions?
Highlighted
Hall of Famer III
Posts: 57,527
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: CRTranRec::GetLinked Record id: Invalid linked Record id

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB31008 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software
  • KB33247 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar with BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................