04-28-2013 04:49 PM
Hi and Welcome to the Community!
From what you've provided, I cannot tell exactly what your situation is (sync of contacts? Calendar? Something else??) nor what you actually have already tried...so we start at the beginning:
Hopefully there is something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
04-29-2013 10:46 AM
The error message occurs only when syncing contacts. 4 contacts where listed as having conflcitng data. I deleted all 4 contacts from both the device and my computer, and I still receive the error message.
04-29-2013 10:57 AM
So, somehow you were directed to 4 specific contacts earlier, and you completely deleted those entries from both Outlook and your BB. But even after doing that, you now still get the same error message, but this time you are not directed to any specific items with issues? Odd...
In any event, have you looked at all of your contact list items, seeking out any that have images (blank or otherwise), and attempting to cleanse them that way? Perhaps now it's unable to give you an indication of the specific item(s) at issue, yet they nevertheless are so.
Otherwise, you might try this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
04-29-2013 11:23 AM