07-28-2013 02:45 AM
My blackberry curve 9220 gets really hot and starts to drain the battery .
the entire battery life is dained out in less than 3 hours
i try to cool it off but it doesn't really work ,
and there are no applications runnig at the back except the default ones example - phone , browser , bbm and messages .
and the weird thing is that when i switch off the mobile network the the battery stops draining
can someone please help i really need my emails,bbm and whatsapp back
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07-28-2013 01:37 PM
Hi and Welcome to the Community!
Given your description, I'd deduce low/poor signal from your mobile service provider. Digital devices modulate their power consumption depending on the strength of signal they receive from the carrier tower. Lower signal strength/quality, higher battery drain. To firmly check that, you need to contact your mobile service provider as it's there network that is the cause. It is possible that they have some problems in the areas you are in.
You could also attempt to boot into Safe Mode, so as to suppress all 3rd party apps from auto-launching (even if you don't see them in the AppSwitcher ribbon, they can be running):
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see what happens.
If the behavior ceases, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
But if the behavior continues in Safe Mode, then you may need to consider more drastic actions -- WIPE, OS Reload, BBSAK Wipe/Reload, and the "Bare Bones" OS Reload Process. To prepare, you should be sure that you have a full backup to your PC...please review the Backup link in my auto-sig on this post for instructions.
You may also need the use of these tricks:
Good luck and let us know!
07-28-2013 01:48 PM
07-28-2013 01:49 PM