08-11-2008 12:37 AM
08-11-2008 01:04 AM
Ensure that when your are syncing your device both way.
Try going to the synchronize option in desktop manager, Then configuration tab, then configure sync,. ensure the arrow is pointing both way to sync the device to outlook and visa versa.
If you do this though with duplicates on your device, it will duplicate them back onto your outlook which would be a problem. Clear all your current calender entries on device first.
08-11-2008 01:41 AM - edited 08-11-2008 02:05 AM
If your Outlook calendar is correct, then clean the blackberry calendar.
go to calendar select agenda view and stay in it menu key go to date
Pick a date that is beyond any of your appointments (I picked May 2009)
hit menu - Delete prior
Your calendar on the BB will be cleaned.
In Desktop software reset synch options. Start sync config select sync one way from Outlook to BB calendar. Only sync calender at this point.
You can then sync with Outlook and duplicates will be gone.
Let me know if you need more assistance.
Don't forget to turn your sync options for all items back to two way when your done!
08-11-2008 12:59 PM
I tried deleting calendar items on my BB the way that you suggested.
1. Go to agenda view
2. Pick a date in the future
3. Delete prior items
It asks to confirm that I want to delete prior items. However, even after I confirm to delete prior items, the appointments remain.
08-11-2008 01:10 PM - edited 08-11-2008 01:18 PM
Before I wrote that I did it on my own device to make sure I had all the options correct. I did notice later, that the tasks
remained. I'm sorry but that is the best I know to do. I would suggest at this point you can either manually delete the BB calendar appointments or if you have a good backup from before this happened, do a wipe on your handheld.
As bumblepie suggested doing a synch at this point would just compound the problem. I suggest before you wipe, wait until a few more people read this post and see if they can help you.
I really thought I had you fixed! Sorry, but it worked on mine.
Let me know if I can help in any way. I did a search but I couldn't find another resolution other than a device wipe.
P.S. you might try it again and then pull the battery while the phone is on and reset it!