01-12-2013 01:36 PM
Hi, recently my calendar has dissapeared completely from my Bold 9780. I can't access it anywhere on my phone. At first I thought it was just my icon that was deleted but now I can't seem to find anything related to my calendar at all on my phone. My upcoming events I had posted in my calendar use to show up all the time in the same area as my messages, but now none are showing up. Any help with this would be appreciated. Thanks
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01-12-2013 01:39 PM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
01-12-2013 01:46 PM
Hi, thanks for the quick reply. I have tried that and still am not seeing the issue resolved. I've also looked to see if there was a software update needed as well, but it appears I'm up to date on all my software.
01-12-2013 01:54 PM - edited 01-12-2013 01:54 PM
Please check and see if the Calendar app is still installed (it's a core app, and cannot easily be deleted...but just in case):
Also be sure you are checking very carefully for the Calendar icon...be sure you look on every pane of the Homescreen, plus within every sub-folder to Homescreen...it's possible that you accidentally moved the icon. Also be sure that you have "Show All" active as you look, to be sure that the icon was not accidentally hidden.
Otherwise, have you installed anything since this last worked OK? A new theme perhaps? If so, try removing that and see if your Calendar returns to normal operation.
Further, did anything happen between the time things were normal and this behavior started? A new app, an update, anything else??? Think carefully as the smallest thing could be causal...and perhaps try to undo that.
Beyond that, I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, see if you can access the calendar app. If so, then some 3rd party app is interfering.
Good luck and let us know!
01-12-2013 04:39 PM