04-15-2011 12:34 PM
I have just had all my calendar items in Outlook wiped out after a sync with my Blackberry 9530. This is the second time in the past 2 months it has happened. I received an Intellisync error code 0x80040fb3.
The calendar items are still on my BBY, but I cannot get them to sync back into Outlook. I have changed the syncronization direction in Intellisync from two-way sync to one-way sync going from the device to Outlook and it still doesn't work. One quirky thing is this: In Intellisync, I have the Calendar Date Range set to transfer items that are between 180 days prior to today and 7000 days after today. Dates in my Outlook older than the 180 days prior are still there. I don't want to re-enter all these calendar items by hand again, like I did about 2 months ago.
Outlook 2007, Exchange 2003
DM 18.104.22.168 (July 7, 2010)
Desktop Redirector ver. 22.214.171.124
BBY Software v 126.96.36.1999
Solved! Go to Solution.
04-15-2011 10:09 PM
Hate to say it but with any 0x800 errors it leads to an issue with the device. We are looking at the calender is corrupted. Normally to take care of this error a few things needs to be performed. You can try advanced logging but I would really need to walk you through how to read the log. What has happened is possibly a software update has taken place and you are probably with Verizon. Well during the update it corrupted the calender database and when you synced it corrupted the Outlook database.
First step is to advnace log KB01451
Second step is to back up KB23680
thrid you need to do a security wipe KB14058
Fourth sync with Outlook
Fifth would be a selective restore of everything but the calender database.
04-18-2011 12:12 PM
Thanks for the suggestion. I will try it when I get a chance.
Here is another update to the story. Last Friday (April 15), I installed the same Blackberry software on my GM's computer. A hard drive crash forced me to do a reformat and complete re-install of all his software. On my initial sync with his 9530 I received the same error message. The BBY software I installed was the same as what he had before the crash.
Additionaly, I plugged my BBy into my computer this morning for a battery charge and received an error 0x8004fceb. Do you have any further ideas?
BTW, I am in Manitoba, Canada and our carrier is MTS, not Verizon.
05-18-2011 11:34 AM