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Contributor
Posts: 13
Registered: ‎02-18-2009
My Device: Not Specified

Call Failed in a STORM

Hi,

Can someone help me out, I have this BB Storm and when I try to make a call a message error appears on the screen saying: Call Failed.

I´ve been trying to look for the line 2 in this phone but I cant find it, hoping that is the problem, but still cant find it. Can someone tell where can I find the Line 2 in a storm or what else can be the problem?

Thaks,

 

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call Failed in a STORM

[ Edited ]

There is no line 2 on the Storm. One number, one line... you can do conferencing and call waiting according to if it is enabled by your carrier.

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

See if the calls will go through now.

Message Edited by JSanders on 06-17-2009 10:58 AM


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Contributor
Posts: 42
Registered: ‎06-19-2009
My Device: BB Storm 9530

Re: Call Failed in a STORM

[ Edited ]

The feature does have to be enabled as JSanders mentioned by your carrier (call waiting ect features) and when in a call the button your looking for is "Flash" ....... that brings you to the other call (call waiting) and also to the "second line" to make another call or conference call.

 

EDIT: I actualy have a conference call button on mine, i just checked it.

Message Edited by BBDragon on 06-20-2009 11:24 AM
________________________________________________________________________

Your advice is always appreciated, Thank You
Storm 9530
Ver 5.0.0.328
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Contributor
Posts: 10
Registered: ‎05-23-2009
My Device: Storm

Re: Call Failed in a STORM

Did this sort your problem?
Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Call Failed in a STORM

The origianl poster never returned (40 days now), so I doubt you will get that answered.


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Highlighted
Contributor
Posts: 10
Registered: ‎05-23-2009
My Device: Storm

Re: Call Failed in a STORM

Ah, thank you! Might start a new thread over the issue if I get no responses.