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New Contributor
Posts: 3
Registered: ‎05-31-2008
My Device: Not Specified
Accepted Solution

Call Log disappears

Please help - my Blackberry 8110 has suddenly stopped saving call and SMS logs. When I ring someone, their name appears in the Call Log for about 10 seconds and the disappears, same with text messages. I think I have set it up correctly in options.

Any ideas?

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Call Log disappears

You're facing memory constraints in your device. Perform the following steps -

 

  1. Give a soft reset by removing the battery for 30sec.
  2. Check how much memory is free in your device to Options -> Status -> Free Memory. To view all the database size go to Option -> Status -> click Menu button then select Database Sizes
  3. Delete less frequently used application. To delete go to Options -> Advanced Options -> Applications -> highlight the application you want to delete -> click Menu and select Delete
  4. If you stored your picture in device memory them move them to your media card

 

For details check knowledge Base KB11570.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

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New Contributor
Posts: 3
Registered: ‎05-31-2008
My Device: Not Specified

Re: Call Log disappears

Tanzim, many thanks. This seems to have done it!
Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Call Log disappears

You're welcome!!!

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the LIKE on the bottom right if the post deserves credit

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New Contributor
Posts: 4
Registered: ‎08-26-2008
My Device: Not Specified

Re: Call Log disappears

This was the answer to my problem so THANK YOU!!!  It was concise and efficient...I couldn't have asked for more.