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New Member
Posts: 2
Registered: ‎12-04-2008
My Device: Not Specified

Caller ID Display

How do I get Caller ID on my Bold to show BOTH NAME & NUMBER vs. just the number?
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Caller ID Display

If you have the number stored associated with a contact for sure the number shows with the Name associated.

If you dont have stored the number you can"t see who's calling.

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If your issue has been solved, please mark the post was solved.
New Member
Posts: 2
Registered: ‎12-04-2008
My Device: Not Specified

Re: Caller ID Display

My list of contacts has the names and numbers, yet only the numbers show and no names under caller ID.
Highlighted
Forums Veteran III
Posts: 4,526
Registered: ‎10-16-2008
My Device: Bold - T-mobile

Re: Caller ID Display

 

Did you enter your address book numbers with the prefix #1?  For example: 1-201-555-5555?  If you did, try taking the prefix out, 201-555-5555.  Cellular devices do not need the prefix when sending or receiving calls.

 

If is not solved with this try resetting the device taking out the battery for 30 seconds and put it again.

--------------------------------------------------------------------------------
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.
New Member
Posts: 1
Registered: ‎03-21-2009
My Device: Not Specified

Re: Caller ID Display

Goto Options, Security Options, General settings, and set Include Contacts to NO

 

This rectified this exact issue for me.

New Contributor
Posts: 2
Registered: ‎10-04-2009
My Device: Not Specified

Re: Caller ID Display

 Solutions on the following link worked for me:

 

http://supportforums.blackberry.com/rim/board/message?board.id=8900&thread.id=8681

 

Stay happy Smiley Happy