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Contributor
Posts: 10
Registered: ‎09-11-2009
My Device: Not Specified

Caller ID Pic not displaying

Hi all,
just realised that when get an incoming call from a stored contact, their ID pic is not displaying at all.

Have looked through most of the help guides and other areas but can't seem to find out why the Caller ID Pic is not showing.

I don't have any 3rd party software offering this service so it's not as if there's a likely conflict anywhere.

Any ideas?


Cheers.
Elite I
Posts: 6,269
Registered: ‎10-04-2008
My Device: STORM 9550 Verizon <><

Re: Caller ID Pic not displaying

WelcSmiley Happyme to the cSmiley Happymmunity suppSmiley Happyrt fSmiley Happyrums

 

Does your caller ID show up to show their number?  

 

When you look at the address bok and go through your friends list- does their pic show up there in association with the number 


Smiley Happy Smiley Happy Nurse-Berry Smiley Happy Smiley Happy
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Posts: 95,499
Likes: 24,546
Solutions: 6,397
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Caller ID Pic not displaying

fogster, is their name appearing when they call, or just their phone number?


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Contributor
Posts: 10
Registered: ‎09-11-2009
My Device: Not Specified

Re: Caller ID Pic not displaying

Hi both,

the correct details in the address book are being displayed on the phone when it's called - name & number, just no relevant pic.

 

The display shows;

 

Incoming call,

the name,

the phone number and then the assigned phone type (home/mobile etc).

 

It appears to work fine, just no pictures.

 

As I say, the number shown that is dialing me, tallies with what is in my contacts list. And the list shows the pic when I go to contacts.

 

Many thanks for replying. 

New Member
Posts: 1
Registered: ‎01-25-2010
My Device: Bold 9700
My Carrier: t-mobile

Re: Caller ID Pic not displaying

Did you figure out how to solve this problem?  I have a new BB Bold 9700 and I'm having the same problem. 

 

-sjs

New Member
Posts: 1
Registered: ‎02-11-2010
My Device: BB 8900 Curve
My Carrier: Graphic designer

Re: Caller ID Pic not displaying

I have a BB 8900 curve and I was beginning to hate it... I couldn't see the caller's ID, although it was introduced as a contact.

 

I finally found out what was happening, in my case I had to turn off Content Protection ("Options / Security Options / General Settigngs / Content Protection...").

 

I hope it works.

 

a.