Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-15-2009
My Device: Not Specified

Caller ID

I have successfully synchronized my Blackberry 8330 with Outlook (2002 SP3) using the desktop manager (  I imported a database of 2700 names, but I have two annoying problems: 1) incoming calls do not display the name of the caller, even though that individual is in the imported data base (only the number is displayed); and 2) many of my contacts have extensions (to identify cell phones or other information) and my phone always dials those extension (can I disable extension diailing?).  Can anyone give me a fix on the display or extension dialing issue?
Posts: 94,457
Likes: 24,381
Solutions: 6,347
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Caller ID

[ Edited ]

1. Go to your Call Log > Options > Smart Dialing and set your area code and country code there.


2. There is not a disable. Your best bet is, to over time, edit your Outlook data to remove the notations and place the numbers where they belong (such as in a mobile phone field). Extensions that should be dialed, preceed with an 'x'

or edit in your BB to add a PAUSE or WAIT from the phone field edit menu.

Message Edited by JSanders on 01-15-2009 04:02 PM
>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code