Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎06-26-2013
My Device: Bold 9930
My Carrier: Verizon

Caller Name Not Displaying

I recent updated to Version 7.1.0 Bundle 2705 on my Bold 9930. Since the update, caller names are not displaying on incoming calls. The caller's number does display. I've read other forum posts. I've checked and country codes are correct and the "Contacts" box is uncheck in my security encryption settings. This is quite annoying. Any ideas as to how to fix would be appreciated.

New Contributor
Posts: 2
Registered: ‎06-26-2013
My Device: Bold 9930
My Carrier: Verizon

Re: Caller Name Not Displaying

A couple of other details:

 

- Same thing with SMS. Numbers appear instead of names.

 

- If I compose an SMS, I can enter a name in the address field but when I send, it switches to number.

 

- My carrier is Verizon if that matters.

New Member
Posts: 1
Registered: ‎07-04-2013
My Device: Bold 9930
My Carrier: Verizon

Re: Caller Name Not Displaying

Same with my phone. I've tried everything and nothing works. Please help.
Highlighted
New Member
Posts: 1
Registered: ‎06-17-2014
My Device: 9930
My Carrier: verizon

Re: Caller Name Not Displaying

I have the same problem with my 9930 bold tried everything to fix need help.
New Contributor
Posts: 7
Registered: ‎03-02-2015
My Device: Bold 9930
My Carrier: Videocon

Re: Caller Name Not Displaying bold 9930

Hello I cannot see the caller name from my address book having the contact stored who is calling me, I checked with the options -> security -> encryption -> include contacts .......wait ....i can see it! cannot edit it! cannot uncheck the box! there is a lock symbol appearing next to the check box. How to get rid of it and uncheck it...